How to ship
We use the collaboration of the best couriers on the market for the shipment of their products. Due to the delicacy of the goods, we take every type of precaution to ensure that the transport does not cause damage or breakage of the product.
The products available in stock will be entrusted to the courier approximately within 3 working days from receipt of the order (the timing may vary in periods of high season and / or holidays). Orders paid by Bank Transfer will always be shipped after the actual credit.
An automatic email will notify you of the shipment by notifying you of the tracking code.
Delivery times depend on the destination location and the speed of the courier. In any case, we adopt the express delivery method for all shipments.
For some products such as complete sets of fairings or special components, delivery times may be longer. We will communicate by email the shipping status of the purchased goods.
Due to the ongoing pandemic emergency, there may be delays in international shipments that are not dependent on us at all. Our job is to ensure that the goods leave on time as planned but any delays on the part of couriers go beyond our objective responsibilities. Please kind customers to understand the situation and take note of it.
EXPLANATORY TABLE SHIPPING COSTS
* If you buy ADHESIVES and HULLS (or CARBON - WINDSCREEN - ACCESSORIES) at the same time, the system will automatically calculate the transport costs indicated in the table "HULLS - CARBON - WINDSHIELD - ACCESSORIES"
Orders to ITALY
Orders shipped to Italy include FREE TRANSPORT COSTS with a minimum cost of 100,00 €, ONLY AND EXCLUSIVELY FOR THE PURCHASE OF STICKERS. For lower orders, the cost of transport will be calculated according to the type of items in the cart (*see table).
Orders to Countries of the European Union
Orders shipped to European Union countries (with the exception of Italy) include FREE TRANSPORT COSTS with a minimum charge of 200 €, ONLY AND EXCLUSIVELY FOR THE PURCHASE OF STICKERS. For lower orders or those that contain products other than STICKERS, the transport cost will be calculated according to the type of items inside the cart (*see table).
Orders to non-EU countries
Orders shipped to countries outside the European Union include FREE TRANSPORT CHARGES with a minimum spend of 200 €, ONLY AND EXCLUSIVELY FOR THE PURCHASE OF STICKERS. For lower orders or those that contain products other than STICKERS, the transport cost will be calculated according to the type of items inside the cart (*see table).
Due to "Brexit", orders from the UK may be subject to significant delays due to customs controls.
In order to have accurate and safe delivery please indicate the destination address with the highest possible accuracy. It is therefore important that you provide us with the full address of useful information, for example Scala, Interior, Intercom, etc...
We are not responsible for any delays and/or non-deliveries caused by incomplete addresses or not adequately provided at the time of ordering.
In any case, we will not be responsible for any delays in delivery due to the courier. Any delays will not give the buyer any right to claim damages of any kind.
On our e-commerce we use safe and reliable payment systems to ensure the best shopping experience in total peace of mind.
We accept the following payment methods:
Credit card :Visa, Master card, American Express, and many more through STRIPE circuit
You can purchase your products and proceed with the order fulfillment using the appropriate buttons present at checkout. Payment with Accepted Cards is secure as it is encrypted and managed directly by the dedicated banking circuit.
PayPal - You can make your purchases using the high safety standards of the PayPal. You can use this payment method even if you don't have a PayPal
Bank transfer - You can also make your purchases by bank transfer at no extra cost. This method may delay the shipment by a few business days, as, on average, a transfer reaches us within 36/48 hours of the order you give to your bank and your order will be shipped immediately after the actual crediting of the amount. You will receive all the necessary data and instructions to make the transfer by email at the time of the order confirmation.
Below are our bank details:
Vulturbike by Giuseppe Sicuro & C. s.a.s.
UNDERSTANDING OF SAINT PAUL
IBAN: EN96 K030 6942 2021 0000 0003 401